Shipping Information

 

 

Need your baseball fence cap as fast as possible? We will ship fence topper to any location in the world, for the lowest price, via the fastest shipping method. We ship to the Continental USA. We ship to Alaska and Hawaii and even to Canada. We ship internationally every week, so we know exactly what to do with customs and freight forwarders. We even ship to APO's and FPO's.

It is the customer's responsibility to be available at time of delivery to check all quantities of packages and damaged goods. Shortages and damages must be reported immediately on the bill of lading, in writing, when you are asked to sign for the delivery. We ship proper quantities in good condition. The carrier is responsible for the delivery. The customer or representative of the customer must be present to unload the truck.

The delivery driver may assist, but is only required to get the load to his tailgate for unloading by you. This applies to common carrier deliveries, not UPS or other special service small package delivery companies. We deliver by UPS, Airborne Express, or US mail at our discretion, unless you request otherwise. Other carriers must ship packages that are too large for these carriers. Damage discovered after delivery must be reported directly to the delivery carrier immediately. The delivery carrier will want to inspect packages, goods and all shipping containers before a claim can be made. After inspection a claim must be filed, which includes the following documents:

  1. Original bill of lading
  2. Copy of paid freight bill
  3. Original invoice
  4. Repair or replacement invoice
  5. Inspection report
  6. Packing list

Make all claims promptly. Most carriers will not consider claims after 48 hours from the date of delivery. Do not deduct losses from your DF Supply, Inc., while awaiting adjustment of the claim, as we can not be responsible for safe delivery. Do not return goods to DF Supply, Inc. without first securing written permission from us. Do not instruct the carrier to return shipments when they arrive.

DF Supply, Inc. will assist you in anyway possible to collect loss or damage claims from the carrier. We are not responsible for filing claims, cost of replacement materials or for the freight charges for shipping of replacement parts or materials.

Please Note: All orders over $500 must ship to billing address. If you need to ship to an alternate address please call your credit card company and add that address to your card.

Please Note: Standard shipping charges do not include deliveries to residential addresses. If the trucking company is required to come directly to a residence so that you may unload your order there, additional charges may be incurred. Road, private lane, etc. must be accessible by semi-truck/trailer.

If you have any Questions please do not hesitate to call us at 800-878-7829.